Blog 2017-10-04T09:15:59+00:00

The Price of Progress: Understanding the Value of Superior Water Quality

Recently, a prospective client asked a very telling question. We were discussing the benefits of using our system, which combines ozone, UV, and small amounts of chlorine, when the client asked, “What is the return [...]

By | May 24th, 2018|Categories: Commercial Pools, Service, Water|Tags: |0 Comments

Educating Ourselves on Water Quality

For as long as I’ve worked in the aquatics industry, there’s always been a tremendous amount of talk about “education.” The basic patter is that our industry lacks formal educational opportunities, and if we want [...]

By | May 15th, 2018|Categories: Service|Tags: , , , |0 Comments

Communicating Through Customer Service

It’s pretty obvious. The better we are at communicating with each other, the more successful we are likely to be in all facets of our lives, both individually and collectively, in business and in our [...]

By | May 3rd, 2018|Categories: Service|Tags: , , , , |Comments Off on Communicating Through Customer Service

A Kid’s Eye View of Pool and Spa Water Quality

“My dad was a chef, until he met water.” — Georgia Kenny In one of my previous blogs, I briefly mentioned how important and useful it is to listen to what people using a particular [...]

By | April 24th, 2018|Categories: Water|Tags: , , , , , , , , |Comments Off on A Kid’s Eye View of Pool and Spa Water Quality

Advancing Water Quality with the Water Quality Association and Like-minded Professionals

When you’re on a crusade, it’s great to know that you’re not alone. That was the overwhelming feeling I had when I had the pleasure of attending the Water Quality Association’s (WQA) 2018 Convention and [...]

By | April 17th, 2018|Categories: Water|Tags: , , , , |Comments Off on Advancing Water Quality with the Water Quality Association and Like-minded Professionals