The Art of Service

Pool and spa service may not be the most glamorous job, but for those of us who’ve made it our profession, it can be nothing short of an art form. The work involves a variety of interrelated tasks and goals that require consistent and careful attention. There’s chemistry, hydraulics, mechanics, problem solving, customer relations, [...]

By | 2019-03-21T15:51:49+00:00 September 13th, 2018|Commercial Pools, Health, Residential Pools, Service, Water|Comments Off on The Art of Service

Actively Listen to Customers to Find the Right Solution

I recently had the pleasure of attending the 14th Annual World Aquatic Health Conference in Denver, Colorado. It was the second time I’ve made it to the event, which is produced by the National Swimming Pool Foundation. Like the first time around, I found the experience incredibly stimulating and inspiring. As the name suggests, [...]

By | 2019-03-21T15:33:21+00:00 October 26th, 2017|Service|Comments Off on Actively Listen to Customers to Find the Right Solution