Consistent Artisan Water Quality Year after Year: A Costa Rican Case Study

Bringing happiness into people’s lives is the greatest reward we experience in this business. We often develop great relationships with our clients as we get to know them and understand their aquatic wants and needs. Delivering the perfect pool can be a deeply personal process, and it’s common that we stay in touch with [...]

By | 2019-10-25T16:47:26+00:00 May 15th, 2019|Health, Residential Pools, Service, Water|Comments Off on Consistent Artisan Water Quality Year after Year: A Costa Rican Case Study

Staying Steps Ahead

Ultimately, pool service is all about anticipating trouble before it strikes. If we can anticipate what’s going to happen with a body of water, then we can take steps to minimize the negative effects. It’s all about staying steps ahead of the inevitable. We know, for example, if it’s going to rain and there [...]

By | 2019-10-25T16:42:10+00:00 January 24th, 2019|Commercial Pools, Health, Residential Pools, Service, Water|Comments Off on Staying Steps Ahead

Communicating Through Customer Service

It’s pretty obvious. The better we are at communicating with each other, the more successful we are likely to be in all facets of our lives, both individually and collectively, in business and in our personal lives. Communication applies to everything. From my past work in the restaurant business, for example, I’ve learned that [...]

By | 2019-10-25T14:02:10+00:00 May 3rd, 2018|Service|Comments Off on Communicating Through Customer Service