Marrying Advanced Technologies with Human Insight – The Magic Duo In Pool and Spa Care

Ultimately, pool service is all about anticipating trouble before it strikes. If we can anticipate what’s going to happen with a body of water, then we can take steps to minimize the negative effects. It’s all about staying steps ahead of the inevitable. We know, for example, if it’s going to rain and there will …

Water Quality Training – A Place in Our Children’s Education?

Legendary TV personality Art Linkletter was famous for his catch phrase “Kids say the darndest things.” As most any parent will confirm, truer words have never been spoken. For my part, the things that come out of my kids’ mouths do frequently amaze me, as evidenced by some of the quips from my awesome daughter …

Shared Commitments – Research, Innovation, and Adherence to the Strictest Quality Standards

The great 17th-century British poet and writer, John Donne, was probably most famous for his quote, “No man is an island.” As is true of many challenging endeavors, that statement is entirely applicable in the world of aquatic design, engineering, construction, service, and ultimately, water quality management. Indeed, no one person can do it all …

You Get What You Pay For – Why Investing in Superior Water Quality Systems and Management is Wise

One of the biggest obstacles standing in the way of widespread acceptance of advanced water treatment technology — and indeed the entire approach to water quality management — is price. It’s a familiar refrain heard for as long as I can remember in this industry, and many other types of businesses: too many property owners …

The Art of Service – Uniting Design, Engineering and Technology

Pool and spa service may not be the most glamorous job, but for those of us who’ve made it our profession, it can be nothing short of an art form. The work involves a variety of interrelated tasks and goals that require consistent and careful attention. There’s chemistry, hydraulics, mechanics, problem solving, customer relations, and …

Avoiding Obsolescence – Intelligent Systems Design and Service Stay Relevant

I’d like to ask a provocative question: have swimming pools become obsolete? That might seem surprising coming from an aquatic professional who earns his living in the pool/spa/aquatics industry, and it’s a question I’ve never heard from any other professional, or consumer for that matter. Yet, I think it’s something worth considering as we look …

Pool Surfaces – Why Repairs Can’t Wait

The interior surface is a swimming pool’s largest and most important aesthetic feature. Surfaces are responsible for the pool’s appearance and also for bather comfort. A “healthy” surface will give you years of visual enjoyment and tactile pleasure when you’re in the water, and on top of that, it helps the pool remain watertight. Whether …

Addressing Tile and Coping Repairs – An Urgent Matter

Water may be the most wonderful and amazing of natural elements, but it also can be one of the most destructive. From its ability to carve the Grand Canyon to the slow rot that occurs when water finds its way into the walls of your home, you can never underestimate the damage it can do. …

Regarding Healthy Water – Ignorance Is Not Bliss

It’s one of the truly unfortunate traits of human nature — we tend to ignore what we cannot see. We’re an extremely visual species, and when something is invisible, there’s a strong tendency for us to think that it’s simply not there. What disturbs me the most about this characteristic is that it’s true even …

Parents and Water Worries – How to Relieve the Stress

All parents worry about their kids, it’s what we do. I fret every day over every aspect of my three kids’ lives. So much so, I’ve grown to accept that worry as a kind of life sentence, the price we pay for the greatest love we’ll ever experience. In fact, my impassioned journey into water …