Most Pools and Spas Are Contaminated – A Solution Exists

It’s become a rite of spring. Every year, for at least the last three years running, the U.S. Centers for Disease Control and Prevention (CDC) releases information about the spread of waterborne illnesses through contaminated water in pools, spas, and splash pads. The reports mainly focus on the risk of infection from Cryptosporidium and other …

Evaluating Return On Investment – The Value of Superior Water Quality

Recently, a prospective client asked a very telling question. We were discussing the benefits of using our system, which combines ozone, UV, and small amounts of chlorine, when the client asked, “What is the return on investment for our system as compared to using traditional chlorine-only sanitation?” It certainly wasn’t the first time I’ve been …

Embracing Water Quality Education – SRK’s Company Culture

For as long as I’ve worked in the aquatics industry, there’s always been a tremendous amount of talk about “education.” The basic patter is that our industry lacks formal educational opportunities, and if we want to be successful, both individually and as an industry, we have to up our game. While I generally agree with …

Communication is Key to Customer Service

It’s pretty obvious. The better we are at communicating with each other, the more successful we are likely to be in all facets of our lives, both individually and collectively, in business and in our personal lives. Communication applies to everything. From my past work in the restaurant business, for example, I’ve learned that there …

Sand Filtration – The Benefits

As I’ve written several times in these blogs, I’m a huge proponent of modern water-treatment technology. I believe we’re seeing developments right now that may have far-reaching impacts on how we manage water quality, both in pools and in public utilities and other applications. With all those big ideas in mind, it may come as …

Chlorine’s True Role In Maintaining Water Quality

For more than 100 years, chlorine has been the primary chemical used to treat swimming pool water and public drinking water. It remains in widespread use in spite of the fact that it has stiff competition from so-called alternative sanitizers. For all of its water-treatment supremacy, chlorine is poorly misunderstood. To a large extent, it …

Ultraviolet Water Treatment – The Case for Using UV

Ultraviolet (UV) water treatment is both an exciting and somewhat mysterious way to sanitize water. In recent years, it’s become widely used in managing swimming pool water because it’s been proven an effective way to control pathogens without adding any chemicals to the water whatsoever. It also offers other benefits such as destroying chloramines and …

Ozone (03) Technology – Underused and Misunderstood

If you look at the original plans for many commercial aquatic facilities, it’s surprising the number of them that were designed with plumbing and electrical systems meant to accommodate ozone systems. Yet, many never had the systems installed. Likewise, when I talk to facility managers and pool operators, they may know some things about ozone …

The Role of Technology in a Better Bathing Experience

It’s a valid question: For those of us in the aquatics industry, what are we really and truly selling? The answer, ultimately, comes down to: An experience! When you break it all down, aquatic professionals of all types are ultimately selling the aquatic experience, which includes a variety of enjoyable and beneficial aspects. It’s the …

The “New” App – Remote System Monitoring

Controlling the many variables that impact recreational water stands as the prime objective for the water-quality professional. That may seem an obvious statement, but it’s also much easier said than done. Issues with water balance, filtration, sanitation, disinfection by-products, water-related illnesses, organic contaminants, and, ultimately, bather load all conspire to make the job of creating …